Your name is on the arrangement, so the desk protects it. One number answers around the clock, confirmations read the way you would have written them, and your principal steps into a car that is simply there. That is the only outcome anyone remembers.
Every reservation is held by the desk, not an app queue. When something moves at 6 a.m. or 11 p.m., you call +1 (212) 239-9500 and a person who can see the manifest answers. You never re-explain the trip to a stranger.
On airport work the desk tracks the inbound flight. When it lands early or slides late, the pickup moves with it and the chauffeur is repositioned. Your principal walks out; the car is there. No call from you required.
Reply to the confirmation or call the desk with the change. It propagates to the chauffeur and the manifest, and a corrected confirmation comes back to you. The itinerary you forward is always the current one.
Your fare is fixed when you book, with tolls and taxes included and gratuity at the client's discretion. Invoices consolidate to the account with the references your finance team asks for, so reconciliation is a formality.
The principal remembers nothing about the transfer. That is your report, and it is the desk's entire job.
Accounts open after a consultation with the desk. Tell us who you book for, how you like confirmations written, and how billing should land. Call +1 (212) 239-9500 or write to reservations@famousdrive.com.
Yes. The account holds a profile for each principal — preferred vehicle, seating, pickup notes — and the desk applies it without being reminded. You book by name; the standards travel with the name.
The desk is answered by a person around the clock. On tracked airport pickups the car moves with the flight on its own. For itinerary changes, one call or one reply to the confirmation updates the reservation, and a corrected confirmation is sent to you.
Fares are fixed at booking, with tolls and taxes included; gratuity remains at the client's discretion. Charges consolidate to the account on the schedule agreed at opening, with cost centers or trip references noted as your finance team requires.
Tell the desk how your program runs. Terms are agreed once, the standard is set, and every reservation after that is a one-line request. Call +1 (212) 239-9500.
Tell us where and when — you'll have it arranged by your desk and your rate confirmed privately, fixed when you book.