For luxury hotels & concierge teams

Hotel & Concierge Transportation

A dependable ground-transportation partner for luxury hotels, residences and concierge desks — guest airport transfers, house cars and VIP arrivals, billed to the folio and run from one 24/7 desk across NYC and 200+ cities.

Reserve →Open a house account →Call +1 (212) 239-9500
The concierge's car desk

One number your front desk can trust.

Famous Drive becomes your hotel's car service: a direct dispatch line for the concierge desk, uniformed chauffeurs fluent in five-star service, and one house account that reconciles cleanly at month-end.

Guest transfers, dinner runs and VIP arrivals, handled discreetly and billed to the room or the folio.

What a hotel account includes

Built for properties that never miss.

Guest & VIP arrivals

Flight-tracked airport pickups with name signage, plus discreet, security-aware service for principals and high-profile guests.

House car program

A dedicated car and chauffeur on call for the property's standing needs.

Folio & house-account billing

Bill to the room or settle on one monthly hotel statement with trip detail.

24/7 desk, worldwide

A person answers at any hour, with the same standard for your guests in 200+ cities through vetted partners.

How it works

Onboarding in one business day.

1 · House account

We set up a property account with billing preferences, VIP protocols and a direct desk line.

2 · The concierge books

Your desk reserves guest transfers and house cars by phone, email or text — with full trip visibility.

3 · One statement

Folio charges or a single monthly statement, reconciled to the trip. No surge, no surprise line items.

Whether it is a 6 a.m. airport departure, a last-minute VIP arrival, or a week of movements for a visiting delegation, your guests experience one standard of hotel car service.

Your concierge desk has one accountable partner behind it.

Folded cashmere and an orchid on a quilted seat — comfort prepared before pickup.
En route · turndown comfort
For the house

The house car, perfected.

Questions

Hotel & concierge — FAQ

Can transportation be billed to the guest folio?

Yes. Trips can be billed to the room or folio, or settled on a hotel house account with one monthly statement.

Can our concierge book on behalf of guests?

Yes — your concierge desk has a direct dispatch line and can book guest transfers, house cars and VIP arrivals with full trip visibility.

Do you provide meet-and-greet for arriving guests?

Yes. In-terminal meet & greet is available on request (add-on), with your chauffeur waiting inside holding name signage. Standard pickup is curbside at the designated point. We track flights and hold your car through a complimentary wait window.

Partner with us

Request a proposal.

Tell us about your property and guest volume — our team will prepare a partnership proposal and house-account terms.